Agentic Platform · AI SDLC
EthOS: An Agentic Operating System for Smartsheet
Building and productizing an agentic platform for Smartsheet’s AI SDLC, and onboarding others to use it in their work.
I turn complex problems into working products—combining product judgment, design, and hands-on engineering. My focus is agentic systems and practical AI workflows that help people build and get work done.
At Smartsheet, I built and productized an internal agentic platform. I’m now onboarding users, expanding its capabilities, and driving AI transformation across Product and UX—including the organizational alignment needed to put new ways of working into practice. My current focus is hands-on product building, grounded in more than 25 years across visual, UX, and product design. Earlier design leadership roles at Groove and Clari inform how I frame problems, make trade-offs, and connect implementation to what people need.
I work across product definition, design, and implementation, testing assumptions in working software and refining the systems around it.
Understand the people, constraints, and desired outcome before deciding what to build. Keep the first useful version focused enough to test.
Make ideas tangible in working software. Use prototypes, testing, and feedback to uncover gaps and guide the next iteration.
Connect interfaces, data, tools, and agent behavior into a coherent product. Pay attention to context, failure modes, and how the pieces work together.
A product needs to fit the way people work. Onboarding, feedback, and organizational alignment are part of building something useful.
Products, platforms, and teams shaped through hands-on building, product strategy, and design leadership.
Building and productizing an agentic platform for Smartsheet’s AI SDLC, and onboarding others to use it in their work.
Defined the vision and prototype for the AE Workspace — a unified, AI-driven experience that now anchors the post-merger sales engagement platform strategy.
Partnered with Product to shape the vision for Clari Align’s account planning experience and led the design direction that helped enterprise teams map influence, strengthen relationships, and close strategic deals.
How design leadership transformed fragmented AI ideas into a credible, phased roadmap that restored enterprise confidence.
Led the 0→1 design of Groove Plays, redefining how sales strategy translates into real-time execution through state-aware, trust-preserving reinforcement.
Established operating clarity, quality standards, and team systems in a Series D sales engagement tech company.
Streamlined mobile workflows through research and iterative design to support faster, more effective sales opportunities.
Self-directed products and experiments, alongside earlier design explorations.
A dedicated AI builder shaped through daily use, accumulated knowledge, and coordinated parallel work.
A macOS app that brings seven AI providers into one cost view—and the agentic workflow that evolved while I built it.
Designed and tested a multi-cart experience to reduce friction for group orders and improve customer satisfaction.
Redesigned mobile features through a user-centered design process to drive rewards engagement and simplify redemption.
Insights into how I approach AI, team leadership, systems, and meaningful user outcomes.
The hidden cost of egoism in design teams and how leaders can absorb the impact.
From prompt design to transcript testing, here’s how I built a smarter AI prototype in ChatGPT — with ChatGPT as my design partner.
What a 1970s football philosophy taught me about building high-trust, high-agility design teams — and why structure shouldn’t mean rigidity.
No, AI will not replace you. But, product designers who use AI will replace the ones that don’t.
Embrace these 7 tenets on your path to empower others.
Escape the chaos and find your happy place in a workflow that scales from simple apps with lone designers to large enterprise systems and cross-functional teams.